Brand Tracking & Brand Health
At GIA we provide our clients with voice of the customer/ customer experience (Voc/CX) solutions through:
Computer Assisted Telephone Interviewing(CATI) Surveys
Computer-Assisted Personal Interviews (CAPI) Surveys
CAWI Online Surveys including through WhatsAppWe offer a variety of mystery shopping solutions:
On-site Mystery Shops
Telephone Mystery Shops
Web-Mystery Shopping
Video Mystery ShoppingEmployee Survey
Employee Satisfaction Survey
60 Degree Appraisal for Managers
Public Opinion Polling
We provide political polling and data analysis to our clients, enabling them to:
Plan campaign strategy
Understand the key issues that matter to voters
Have an unbiased assessment of their performance
Strategize and increase their chances of winning elections.Exit Polls
Capability to carry out exit polls throughout the country using an easy to deploy App across the sampled polling stations utilizing a network of volunteers
Trustworthy research
We bring the views of the public to bear on major debates
Business and Economic Research
We perform business and economic research needed for::
Market Development Research
Market Penetration Research Financial Modelling
We provide our clients with financial modelling and forecasting expertise necessary to support investments and financial transactions.